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Cloud Service Manager Training - Instructor Led

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Over 30000 students

50+ locations globally

This certification course teaches participants how to design and deliver cloud services. The Cloud Service Manager is globally recognized and it is respected by most of the IT organizations across the globe.

This training program teaches participants how cloud impacts operational processes, and how to adapt these processes to deliver better services.

The course enables Service Managers to design and deliver cloud services and is directly aligned to ITIL providing practical advice on how to adapt ITIL processes for Cloud Computing.

Why GreyCampus

  • High impact, proven training – 30000+ professionals trained globally

  • Experienced, expert instructors – Our Instructors come with a rich, 10+ years of industry experience.

  • Classroom Training programs delivered across 50+ locations globally

  • Content is developed in-house in GreyCampus by highly experienced industry experts

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Course Objectives

  • Explains you about the difference between the IT, Business, and Consumer perspectives

  • Helps you in understanding the fundamental concepts related to cloud service management

  • Helps you in understanding the risks that apply to both the provider and consumer in using cloud computing and cloud-based services and the Value of Cloud Services

Course Benefits:

  • Higher pay scale

  • Better job opportunities

  • Global recognition

  • Quick career growth

Course Curriculum

  • Module 1: Course Introduction

  • Module 2: Cloud Service Strategy

  • Module 3: Cloud Service Management Roles

  • Module 4: Cloud Service Strategy

  • Module 5: Cloud Service Design, Deployment and Migration

  • Module 6: Cloud Service Management

  • Module 7: Cloud Service Economics

  • Module 8: Cloud Service Governance

  • Module 9: Showing the Value of Cloud Services to the Business

  • Module 10: Popular Service Management Frameworks


Q. Who needs to attend this course?

A. This course is suitable for IT managers, CIOs, Service managers, Cloud strategy and management consultants.

Q. What is the exam format?

A. Scenario Based, Complex Multiple Choice

No of Questions - 25

Duration - 75 minutes

Pass Score - 65%

Q. What are the pre-requisites for attending this course?

A. There are no formal prerequisites; however, it is recommended that participants have a strong background in IT service management.