ITIL Foundation Certification Training & Certification exam - Online Self Learning

GreyCampus’s ITIL Foundation Online Self Training will allow participants pass the PEOPLECERT ITIL Foundation Exam and bring positive changes in business, optimize customer experience and contribute in the improvement process of business. The course comes with 1 year anytime anywhere access to ITIL Foundation Video Lectures, Learning Aids and Peoplecert ITIL Foundation exam voucher.

USD 600

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PEOPLECERT Exam Included
1 Year Access
Simulated Mock Exams
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Course Description

Information Technology Infrastructure Library (ITIL) is the world's most widely used IT Service Management framework tool to encourage business change, transformation and development in an organization. ITIL has been owned by AXELOS, a joint venture between HM Cabinet Office and Capita Plc. It is an entry –level qualification in the field of ITIL certification path.
GreyCampus’s ITIL Foundation Online Certification Training will allow participants pass the  certification exam and  bring positive changes in business, optimize customer experience and contribute in the improvement process.

By the end of the training, you will be able:

  • Increase your ability to identify, plan and support the IT services in a business resulting in productivity, efficiency and effectiveness.

  • Best Practices On How To Increase The Business Productivity Effectively

  • It helps to identify you the tools and techniques needed to optimize the customer experience and to improve the business changes efficiency.

After enrolling to the course, you will receive the Peoplecert Exam voucher in 1 business day.  

Course Inclusion

  • 1 Year Access

  • Audio and Video lectures

  • Simulated Exams

  • Flashcards

  • 25 hours PMI PDUs for PMI Credential Holders

  • PeopleCert ITIL Foundation online exam voucher

Salient Features

  • High impact, proven training – over 10000 professionals globally have participated in our training programs

  • Experienced, expert instructors – our Instructors come with a rich, 10+ years' experience in IT, and are active credential holders

  • Training programs delivered across 50+ locations globally, and developed in-house by GreyCampus, Accredited Training Organization by PEOPLECERT and a PMI REP (ID 3871)

  • We have 98.5% pass rate for the ITIL foundation certification exams.


Q: Am I Eligible for this course?
A: There are no restrictions or prerequisites for attending this training program and certification exam.

Q: What are the benefits of an ITIL® Foundation certification?
A: An ITIL® Foundation level certification provides some important benefits to professionals (aside from improved career prospects) that include a framework to identify, plan, deliver and support IT services to the business. It helps professionals define processes to increase business productivity efficiency and effectiveness.

Q: What is the exam structure for the ITIL® Foundation certification?
A: The ITIL® Foundation examination follows the following structure

  • Exam type : Multiple choice, 40 Questions    

  • Exam Duration : 60 minutes

  • Exam language : English

  • Supervised : Yes

  • Open book : No

  • Pass score : 65% (26/40)

  • Marking method : Classic multiple choice: only one option can be correct and will be awarded a mark

  • Exam mode : Paper-based, online web-based and online web-proctored

Q: Are there any pre-requisites to take up the training/certification?
A: To attend the training participants need to go through the reading material provided immediately after enrollment. There are no prerequisites to be eligible to take up the examinations, however we recommend taking up an accredited ITIL® Foundation training prior to the exam.

Q: When do I get my certification?
A: Participants who have successfully cleared the certification exam will get to know their scores within 7 business days from the date of taking up the exam. You receive e-certificate to your email id once you clear the exam. If you want the hard copy of the certificate, you need to pay an additional amount of $30.

Q: What after ITIL® Foundation?
A: After completing the ITIL® Foundation Certification, participants can proceed along the ITIL® Levels to ultimately get the ITIL® Master certification.

Q. When will participants get their PDU Certificates?
A: All PDU E-Certificates will reach participants within 2 business days after the training.