ITIL Foundation Training In Dubai

Get trained and certified with our comprehensive ITIL foundation course. We are accredited by PEOPLECERT.

  • 2 Day Classroom Training In Dubai
  • PEOPLECERT accredited eLearning courseware
  • 30 Day Instructor Helpline Post Training
  • PEOPLECERT Exam Voucher Included
  • 3 Simulated Mock Tests Included
  • 25 PMI PDUs
  • Fill In The Form Along Side To Get $300 Off On Standard Price. (Limited Time Offer)

Find the ITIL Foundation Training that best suits your needs!

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99.7% of the participants of this training progmam has successfully attained their certification.

If you aren't happy with the training, email us (support@greycampus.com) within 24 hours we'll refund your entire training fee.

GreyCampus is a PEOPLECERT Accredited Training Organization


High Quality Learning Content with Interactive Learning Aids like Flash-Cards, Mock-Exams, Videos and Simulators.

Upcoming 2 Day Boot Camp

24,25 Mar 2017 (Fri,Sat)

26,27 May 2017 (Fri,Sat)

ITIL® Foundation Training in Dubai

The ITIL Foundation bootcamp in Dubai will prepare participants for the ITIL certification exam by PEOPLECERT. Our course is spread over 2 days and comes with 1 year eLearning access. After completing this training cum certification program, our participants will be able to demonstrate a basic understanding and implementation of the ITIL® framework.

Learning Objectives

On completion of the ITIL Foundation training program, participants will be able to:

  • Be well placed to clear the ITIL Foundation Certification exam in the first attempt
  • Demonstrate a basic understanding and implementation of the ITIL® framework, bring positive changes in business, optimize customer experience and contribute in the improvement process of business
  • Contribute better to his/her responsibilities in an organization

ITIL Foundation course in Dubai comes with the following components:

  • 2 Day ITIL Foundation classroom training in Dubai delivered by experienced  ITIL certified instructors
  • 1 year access to ITIL Foundation Self-Paced Online Course
  • 30 days dedicated instructor support post training
  • PEOPLECERT Exam and Certification Included.
  • 25 PMI PDUs Certificate for PMI Credential Holders
  • 3 simulated sample tests based on the exact pattern of the ITIL Certification Exam
  • Memory Joggers for last-minute preparation in the form of Flash Cards
  • Section-wise practice tests
  • 100% money back guarantee
  • Learning aids like Flashcards, Toolkits
  • Small Batch Size for increased individual interaction with the Instructor

100% Money Back Guarantee – How it works

GreyCampus offers a no questions asked, 100% Money back guarantee to all participants of ITIL Foundation certification training program in Dubai.

This Guarantee is valid when participants are not satisfied with any aspect of the ITIL classroom training, and communicate this via an email to support@greycampus.com within 24-hours of the start of the training program in Dubai*.

That’s it!

Who should attend

There are no restrictions or prerequisites as to who can attend this training session and the ITIL® Foundation Certification. Participants should have some experience in IT and they can be IT Consultants, IT Developers, Programmers, Analysts, Service providers, and System Administrators/Integrators.

Post Enrollment

After enrolling for ITIL certification training, an email would be sent across to registered participants with the following details:

  • Access Details for the ITIL eLearning Program
  • Venue and Address in Dubai
  • Directions to the venue in Dubai
  • Course Schedule and ITIL Prep Course Agenda
  • Required arrival time and likely departure time

*This offer is valid only when full course price is paid. It is not applicable for disocunt/offer prices.

CHAPTER 1: INTRODUCTION

  • WHAT IS ITIL® ?
  • BEST PRACTICE
  • THE ITIL® FRAMEWORK
  • OVERVIEW OF ITIL® CERTIFICATIONS
  • SERVICE MANAGEMENT
  • PROCESSES AND FUNCTIONS
  • ROLES

CHAPTER 2: SERVICE STRATEGY

  • PURPOSE, OBJECTIVES, SCOPE AND VALUE OF SERVICE STRATEGY
  • KEY PRINCIPLES
  • PROCESSES AND ACTIVITIES
  • TECHNOLOGY CONSIDERATIONS

CHAPTER 3: SERVICE DESIGN

  • PURPOSE, OBJECTIVES, SCOPE AND VALUE OF SERVICE DESIGN
  • KEY PRINCIPLES
  • PROCESSES AND ACTIVITIES

CHAPTER 4: SERVICE TRANSITION

  • PURPOSE, OBJECTIVES, SCOPE AND VALUE OF SERVICE TRANSITION
  • PROCESSES AND ACTIVITIES

CHAPTER 5: SERVICE OPERATION

  • PURPOSE, OBJECTIVES, SCOPE AND VALUE OF SERVICE OPERATION
  • KEY PRINCIPLES
  • PROCESSES AND ACTIVITIES
  • ORGANIZING FOR SERVICE OPERATION

CHAPTER 6: CONTINUAL SERVICE IMPROVEMENT

  • PURPOSE, OBJECTIVES, SCOPE AND VALUE OF CONTINUAL SERVICE IMPROVEMENT
  • KEY PRINCIPLES
  • PROCESSES AND ACTIVITIES

REVISION AND DOUBTS

  • WRAP UP OF THE COURSE
Download Course Brochure

Q: Who is eligible for ITIL Certification?

A:  There are no restrictions or prerequisites as to who can attend this training session and the ITIL® Foundation Certification. Participants should have some experience in IT and they can be IT Consultants, IT Developers, Programmers, Analysts, Service providers, and System Administrators/Integrators.

 

Q: What is the exam structure for the ITIL® Foundation certification?

A: The ITIL® Foundation examination follows the following structure

Exam type: Multiple choice, 40 Questions
Exam Duration: 60 minutes
Exam language: English
Supervised: Yes
Open book: No
Pass score: 65% (26/40)
Marking method: Classic
multiple choice: only one option can be correct and will be awarded a mark
Exam mode: Paper-based

 

Q: Are there any pre-requisites to take up the training session/certification?

A: To attend the ITIL classroom training, participants need to go through the pre-class reading material provided immediately after enrollment. There are no prerequisites to be eligible to take up the examinations, however we recommend taking up an accredited ITIL® Foundation training prior to the exam.

 

Q: When do I get my certification?

A: Participants who have successfully cleared the ITIL certification exam will get to know their scores within 7 business days from the date of taking up the exam. The ITIL® foundation certificate will be sent across to successful participants by mail/courier approximately 2 weeks of taking up the exam.

 

Q: What after ITIL® Foundation?

A: After completing the ITIL® Foundation Certification, participants can proceed along the ITIL® Levels to ultimately get the ITIL® Master certification.

 

Q. When will participants get their PDU Certificates?

A: All PDU E-Certificates will reach participants within 2 business days after the training classes.

GreyCampus brings to you world class education in professional training and certification. You get a wide range of practice questions, Mock Tests, Flashcards as Memory Joggers, etc. Participants will also get an e-learning access to the course which helps them go through the course anytime anywhere with ease. One can have access the course on a tab, laptop, phone etc. People who are not able to attend the classroom trainings, for them we provide Virtual Classroom Training Sessions.

Our Recent ITIL® Foundation Training Classes

Here are a few in-class photos of our ITIL® Foundation Training programs across the world.

ITIL® Foundation Training Venue in Dubai

Holiday Inn Bur Dubai - Embassy District Al Hamriyah, 20th Street, P.O.Box : 111454 Dubai, United Arab Emirates

About Dubai

Dubai is one of the seven emirates that make up the United Arab Emirates (UAE) on the Arabian Peninsula. Dubai is the second-largest city in the United Arab Emirates afer Abu Dhabi. Dubai is one of the leading tourist destinations in the world. Modern sky-scrapers, magnificent architectural buildings, luxurious hotels, and shopping malls invite a million of tourists to the city. Palm Islands, Jumeirah Beach, the Dragon Mart, Dubai Museum, Burj al Arab, and Burj Khalifa are some of the major attractions. If you are staying here then you must get certified in PMP, ITIL or Six Sigma for a great career.