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MOS Outlook 2013 Training - Instructor Led

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Over 30000 students

50+ locations globally

MOS outlook 2013 Course teaches you how to work with the Outlook messaging which includes lessons like formatting Outlook messages, developing new messages, knowledge on using the Address Book and manage messages. The participant will also learn how to schedule with the Calendar, manage contacts, customize the information viewer and work with tasks.

This training program will enhance your job opportunities and also increases your earnings potential. The MOS Outlook 2013 course will help you in preparing for your MOS Outlook 2013 exam and provide guidance to clear in the first attempt.

Why GreyCampus

  • High impact, proven training – 30000+ professionals trained globally

  • Experienced, expert instructors – Our Instructors come with a rich, 10+ years of industry experience.

  • Classroom Training programs delivered across 50+ locations globally

  • Content is developed in-house in GreyCampus by highly experienced industry experts

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Course Curriculum

Getting started

  • Identify the components of the Outlook environment and use Outlook panes and folders

  • Use Outlook Today to keep track of your schedule and tasks for today, and customise the Outlook Today page

Email basics

  • Use the Inbox to preview and read messages

  • Create and send messages and work with automation and formatting features

  • Reply to messages, forward messages and delete and restore messages

  • Preview, open, read, forward and save file attachments and compress images in attachments

  • Customise page setup options for printing and print messages and attachments

Email management

  • Set message options such as sensitivity and importance, and set up delivery and read-receipt options for messages

  • Organise messages by using views and by sorting and grouping messages

  • Add users to the Blocked Senders and Safe Senders lists, mark messages as Not Junk and manage junk email options


  • Use the Contacts folder to add, modify organise and print business and personal contacts

  • View address books and import contact data from Excel

  • Create and modify a contact group


  • Use the Task list to create, edit and delete single and recurring tasks, insert a task into a message and view your tasks

  • Use the Tasks list to assign tasks, accept or decline a task request, send a status report and track the completion of an assigned task

Appointments and events

  • Use the Calendar to set up and view single and recurring appointments

  • Modify, delete and restore appointments

  • Add one-time and recurring events

  • Change Calendar views, customise the calendar, add holidays to the calendar and print calendars

Meeting requests and responses

  • Use the Calendar to create and send meeting requests and respond to meeting requests by accepting or declining them or by proposing a new meeting time

  • Reserve resources, manage meeting responses and update and cancel meetings

Customizing Outlook

  • Minimise and customise the Ribbon and customise the Quick Access toolbar, To-Do bar and status bar

  • Customise general program options

  • Use and customise Quick Steps to automate commonly used actions

  • Customise the Folder pane by creating groups and shortcuts, and customise the Navigation bar

Customising messages

  • Use themes, styles, stationary and message formats to customise messages

  • Create and modify signatures and sign your email with signatures

  • Use voting buttons in a message to collect and tabulate responses

  • Use Automatic Replies to set up external and internal out-of-office messages, and turn off automatic replies

Mailbox organisation and management

  • Create rules to automatically manage and organise messages

  • Manage the contents of your mailbox to stay within the quota set by your administrator

  • Archive messages, both manually and automatically, to local files or to your archive mailbox

Organising items

  • Use folders to organise email messages

  • Use Instant Search and advanced searches to find messages from a single person or to find a contact or task

  • Use filters to display only those items that meet criteria you specify

  • Assign categories to Outlook items, such as messages, appointments and contacts, so you can organise and find similar items

Notes and journals

  • Create, forward and customize notes

  • Create manual Journal entries and open and modify Journal entries


  • Share your calendar with others, delegate authority to access your calendar on your behalf, share contacts and export lists of contacts

  • Gather news and information from RSS feeds

Course Objectives

  • Teaches you how to configure Advanced Message Options

  • Helps you in understanding how to manage outlook Data Files

  • Helps you understanding how to manage activities by Using Tasks and Journal Entries

Course Benefits:

  • Shows you how to use advanced features of MS Outlook for the business use

  • This course teaches you how to personalize outlook according to your requirements


Q. Why Microsoft Office 2013 Outlook?

A. Microsoft Office 2013 Outlook course provides you with hands-on experience on Microsoft Office 2013 Outlook tool.

Q. Are there any prerequisites for the exam?

A. There are no prerequisites to take this exam.