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SAP Workflow Management Training - Instructor Led

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Over 30000 students

50+ locations globally

This course helps you gain knowledge about SAP Workflow tools that can be used for designing, developing and implementing workflows in SAP based on events that occur on various business objects.

In SAP Workflow course, participants will learn how to use workflow tools to define and implement their own workflows. After the course completion, participants will gain knowledge on CRM module. This course covers a wide range of topics like Workflow Architecture and Initiation, Development Utilities, and Event Mechanism.

Why GreyCampus

  • High impact, proven training – 30000+ professionals trained globally

  • Experienced, expert instructors – Our Instructors come with a rich, 10+ years of industry experience.

  • Classroom Training programs delivered across 50+ locations globally

  • Content is developed in-house in GreyCampus by highly experienced industry experts

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Course Curriculum

Workflow Introduction

  • Why We Need Workflow

  • Workflow Application

Workflow Development

  • Introduction to Task, Workflow Template

  • Workflow Builder

  • Various steps in workflow

Developing Bo’s Methods

  • Different Macro’s used in BO programming

  • Methods & Attributes

  • Data Base Attributes and Virtual Attributes (which Returns BO’s, internal tables, work areas)

  • Introduction to Synchronous Method

  • Synchronous Method with Result Parameter

  • Asynchronous Method with Terminating Events

  • Instance Independent/Dependent methods

  • Dialog / Back Ground Methods

Various Types of Task

  • Standard Task Introduction

  • Customer Task Introduction

  • Workflow Task Introduction

  • Creating Task Group

  • Creating General Task

Task/Activity Add on functionalities

  •  Workitem Text Introduction

  •  Workitem Description in detail

  •  Explain about BO Attachments (_adhoc_objects_)

  •  Workitem Priority

  •  Dynamic Parallel Processing applied to task/Sub Workflows, along with Static


  •  Advance With Dialog option in work-item response

  •  Workflow Conditions

  •  Programming Exits with Classes

  •  What is Deadline monitoring  ?

  •  What are the Repeated Notifications

  •  Escalation Scenarios in detail

  •  Logos in work-item Display

  •  Confirm End of processing option

  •  Doucment type Attachments (_Attach_Objects)

Workflow containers

  • Event container

  • Task containers

  • Method Container

  • Rule Containers

  • Workflow Binding

Triggering event Mechanisms

  • Event Raising via Different FM’s SWE_EVENT_CREATE,SAP_WAPI_RAISE_EVENT(used in user exit,badi’s,reports etc)

  • Workflows Directly uising FM’s

  • Event Raising via Change Documents

  • Transferring Additional Data along with Events

  • How to make use of events raised by Standard SAP

  • Introduction to Event Trace

  • Introduction to Simulate trace

  • Introduction to Event Linkage

Basic Step types

  •  Workflow User Decision

  •  Workflow Condition

  •  Workflow Multiple Conditions

  •  Loop in flow

  •  Send Mail

  •  Container operation

  •  Fork

  •  Process control

  •  Wait Step

  •  Workflow Event Creator

  •  Local Workflow

  •  Creation of Local Events


  •  Rule Resolution Via FM

  •  Expression

  •  Organization Unit

  •  Job

  •  Position

  •  Work Center

  •  A Sample Org Structure

  •  Agent assignment using Org structure

Reporting, Log Analysis & Debugging

  •  Work item analysis

  •  Reading & Understanding the log

  •  Restart workflow after Errors

  •  Restart workflow after system Crash

  •  Standard Log for Workflow

  •  Technical log for Workflow

  •  Graphical log for Workflow

  •  Execution of work items belongs to other users.

  •  Changing the container values at runtime

  •  Workflow Administration from debugging perspective

  •  Runtime Buffer Synchronization

Basic Customization for workflow

  •  RFC destination

  •  Dead line monitoring

Miscellaneous Topics

  • Consistency Check After Transporting to other systems

  • Transporting Agent Assignment

  • Setting Conditions using SWB_COND

  • Function Modules

  • Workflow Wizards

Business Workplace

  • Inbox & Outbox

  • Reserve

  • Forward/Auto Forward

  • Express Notification

  • Dynamic Coloumns Configuration in Inbox

Dynamic Selection of Agents Using WF_TASKs OO ABAP With Workflow

  • IF_WORKFLOW Interface

  • Attributes Creation

  • Methods Creation

  • Creation of workflows with Classes

  • Using Functional Methods

  • Raising Events via Classes

Course Objectives

Teaches you how to program workflow interfaces at the following levels: objects, events, methods, rules, and attributes.

You will also learn about controlling and monitoring the runtime system and programming exits at workflow and step level.

Course Benefits:

Better job prospects.

Good earning potential.

Global recognition.

Quick career growth.


Q. What are the pre-requisites for this course?

A. It is important that the participant has fundamental knowledge about ABAP.

Q. Who is the target audience?

A. This course is suitable for Administrators, Developers and Consultants.