ITIL® Foundation Training & Certification in Chennai
Get trained & certified with our latest ITIL 4 Foundation course. We are accredited by PEOPLECERT.
- 2 Day Classroom Training In Chennai
- PEOPLECERT accredited eLearning courseware
- 30 Day Instructor Helpline Post Training
- PEOPLECERT Exam Voucher Included
- 3 Simulated Mock Tests Included
- 25 PMI PDUs
- Fill in the form alongside to get INR 2000 Off on standard price. (Limited time offer)
Find the ITIL® Foundation Training & Certification that best suits your needs!
ITIL® Foundation Training & Certification in Chennai
The ITIL Foundation Bootcamp in Hyderabad will prepare participants for the ITIL certification exam by PEOPLECERT. Our course is spread over 2 days and comes with 1 year eLearning access. After completing this training cum certification program, our participants will be able to demonstrate a basic understanding and implementation of the ITIL® framework.
Learning Objectives
On completion of the ITIL Foundation training program, participants will be able to:
- Be well-placed to clear the ITIL Foundation Certification exam in the first attempt
- Demonstrate a basic understanding and implementation of the ITIL® framework, bring positive changes in business, optimize customer experience and contribute in the improvement process of business
- Contribute better to his/her responsibilities in an organization
ITIL Foundation course in Hyderabad comes with the following components:
- 2 ITIL Foundation classroom training in Chennai delivered by experienced ITIL certified instructors
- 1-yearaccess to ITIL Foundation Self-Paced Online Course
- 30 days dedicated instructor support post training
- PEOPLECERT Exam and Certification Included.
- 25 PMI PDUs Certificate for PMI Credential Holders
- 3 simulated sample tests based on the exact pattern of the ITIL Certification Exam
- Memory Joggers for last-minute preparation in the form of Flash Cards
- Section-wise practice tests
- 100% money back guarantee
- Learning aids like Flashcards, Toolkits
- Small Batch Size for increased individual interaction with the Instructor
100% Money Back Guarantee – How it works
GreyCampus offers a no questions asked, 100% Money back guarantee to all participants of ITIL Foundation certification training program.
This guarantee is valid when participants are not satisfied with any aspect of the ITIL classroom training, and communicate this via an email to support@greycampus.com within 24-hours of the start of the training program*.
That’s it!
Who should attend
There are no restrictions or prerequisites as to who can attend this training session and the ITIL® Foundation Certification. Participants should have some experience in IT and they can be IT Consultants, IT Developers, Programmers, Analysts, Service providers, and System Administrators/Integrators.
Post Enrollment
After enrolling for ITIL certification training, an email would be sent across to registered participants with the following details:
- Access Details for the ITIL E-learning Program
- Venue and Address
- Directions to the venue
- Course Schedule and ITIL Prep Course Agenda
- Required arrival time and likely departure time
*This offer is valid only when full course price is paid. It is not applicable to discount/offer prices.
CHAPTER 1: INTRODUCTION
- WHAT IS ITIL® ?
- BEST PRACTICE
- THE ITIL® FRAMEWORK
- OVERVIEW OF ITIL® CERTIFICATIONS
- SERVICE MANAGEMENT
- PROCESSES AND FUNCTIONS
- ROLES
CHAPTER 2: SERVICE STRATEGY
- PURPOSE, OBJECTIVES, SCOPE AND VALUE OF SERVICE STRATEGY
- KEY PRINCIPLES
- PROCESSES AND ACTIVITIES
- TECHNOLOGY CONSIDERATIONS
CHAPTER 3: SERVICE DESIGN
- PURPOSE, OBJECTIVES, SCOPE AND VALUE OF SERVICE DESIGN
- KEY PRINCIPLES
- PROCESSES AND ACTIVITIES
CHAPTER 4: SERVICE TRANSITION
- PURPOSE, OBJECTIVES, SCOPE AND VALUE OF SERVICE TRANSITION
- PROCESSES AND ACTIVITIES
CHAPTER 5: SERVICE OPERATION
- PURPOSE, OBJECTIVES, SCOPE AND VALUE OF SERVICE OPERATION
- KEY PRINCIPLES
- PROCESSES AND ACTIVITIES
- ORGANIZING FOR SERVICE OPERATION
CHAPTER 6: CONTINUAL SERVICE IMPROVEMENT
- PURPOSE, OBJECTIVES, SCOPE AND VALUE OF CONTINUAL SERVICE IMPROVEMENT
- KEY PRINCIPLES
- PROCESSES AND ACTIVITIES
REVISION AND DOUBTS
- WRAP UP OF THE COURSE
Q: Who is eligible for ITIL Certification?
A: There are no restrictions or prerequisites as to who can attend this training session and the ITIL® Foundation Certification. Participants should have some experience in IT and they can be IT Consultants, IT Developers, Programmers, Analysts, Service providers, and System Administrators/Integrators.
Q: What is the exam structure for the ITIL® Foundation certification?
A: The ITIL® Foundation examination follows the following structure
Exam type: Multiple choice, 40 Questions
Exam Duration: 60 minutes
Exam language: English
Supervised: Yes
Open book: No
Pass score: 65% (26/40)
Marking method: Classic
multiple choice: only one option can be correct and will be awarded a mark
Exam mode: Paper-based
Q: Are there any pre-requisites to take up the training session/certification?
A: To attend the ITIL classroom training, participants need to go through the pre-class reading material provided immediately after enrollment. There are no prerequisites to be eligible to take up the examinations, however, we recommend taking up an accredited ITIL® Foundation training prior to the exam.
Q: When do I get my certification?
A: Participants who have successfully cleared the ITIL certification exam will get to know their scores within 7 business days from the date of taking up the exam. The ITIL® foundation certificate will be sent across to successful participants by mail/courier approximately 2 weeks of taking up the exam.
Q: What after ITIL® Foundation?
A: After completing the ITIL® Foundation Certification, participants can proceed along the ITIL® Levels to ultimately get the ITIL® Master certification.
Q. When will participants get their PDU Certificates?
A: All PDU E-Certificates will reach participants within 2 business days after the training classes.
GreyCampus brings to you world class education in professional training and certification. You get a wide range of practice questions, Mock Tests, Flashcards as Memory Joggers, etc. Participants will also get an e-learning access to the course which helps them go through the course anytime anywhere with ease. One can have access the course on a tab, laptop, phone etc. People who are not able to attend the classroom trainings, for them we provide Virtual Classroom Training Sessions.
Join Our Next Batch...
Next Batches:
- ITIL® Foundation Training & Certification March 30, 31 2019 Tensor Infotech, Chennai
- ITIL® Foundation Training & Certification April 13, 14 2019 Tensor Infotech, Chennai
ITIL® Foundation Training & Certification Venue in Chennai
Tensor Infotech, Ground Floor, Tower C, Ratha Tek Meadows, OMR, Sholinganallur, Chennai-600119
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