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ITIL® 4 Foundation Training and Certification in Chennai

Upgrade your knowledge of IT Service Management through this comprehensive ITIL training and certification examination package in Chennai. The course equips you with the rudimentary understanding of IT-enabled services to get you ready for the ITIL Foundation Certificate Examination.

  • Bootcamp (2-day classes)

  • 1-year access to audio-video lectures

  • 2 simulated exams

  • 25 PMI PDUs

  • ITIL 4 exam voucher (validity 6 months)

  • One exam retake attempt

  • 100% money-back guarantee

GreyCampus is a PeopleCert ATO

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What you get

  • 2-day immersive training
  • 1-year access to the audio-video lectures, practice questions, 2 simulated exams, and more
  • 25 PMI PDUs
  • PeopleCert ITIL 4 Exam Voucher (validity 6 months)
  • One exam retake attempt in the rare event that you fail to clear the certification exam in your first attempt

Upcoming Batches

November 28,29 2020 (09:00 AM - 05:00 PM IST)

December 19,20 2020 (09:00 AM - 05:00 PM IST)

January 23,24 2021 (09:00 AM - 05:00 PM IST)

February 27,28 2021 (09:00 AM - 05:00 PM IST)

March 27,28 2021 (09:00 AM - 05:00 PM IST)

Course Outcomes

Skills

Fully grasp the fundamentals and seven principles of ITIL, 4 dimensions of Service Management and Service Value Chain.

Alignment

Our course outline and curriculum is from the current AXELOS requirements for the ITIL 4 Foundation certification examination syllabus.

Outcome

Successfully pass the ITIL 4 Foundation certification in just one sitting.

Our 100% Money Back Guarantee

We offer a no questions asked, 100% money back guarantee to all of our training participants. This guarantee covers you when you are dissatisfied with any aspect of the ITIL® 4 Foundation Training and Certification, and communicate it to us via an email (support@greycampus.com) within 24 hours from the time when the first session of the bootcamp training. It's that easy!

Course Curriculum

  • ITIL introduction
    Learning goals
    IT service management
    About ITIL 4
    The structure and benefits of ITIL 4
  • Key concepts of service management
    LEARNING OBJECTIVES
    Introduction
    Value Co-creation & Organization
    Service Relationships & Value
    Module Summary
  • The four dimensions of service management
    Introduction
    Organizations and people
    Information and technology
    Partners and suppliers
    Value streams and processes
    External factors
    Module Summary
  • The ITIL service value system (SVS)
    Introduction
    SVS Overview
    Opportunity, demand and value
    The ITIL guiding principles
    Governance
    Service value chain(SVC)
    Continual improvement
    Module Summary
  • ITIL management practices
    Introduction
    General management practices
    Service Management practices
    Technical management practices
    Module Summary

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