ITIL® 4 Foundation Training & Certification in Dubai

Upgrade your knowledge of IT Service Management through this comprehensive ITIL training and certification examination package in Dubai. The course equips you with the rudimentary understanding of IT-enabled services to get you ready for the ITIL Foundation Certificate Examination.

  • 1-year e-learning access

  • 25 PMI PDUs

  • 100% money-back guarantee

  • 2 days' instructor-led training

  • PEOPLECERT ITIL 4 exam voucher

  • 2 simulated exams

GreyCampus is a PeopleCert ATO

Request a Quote

We value your privacy. We will never spam you.

What you get

  • 2-day immersive training in Dubai.
  • 1-year access to the audio-video lectures, practice questions, 2 simulated exams, and more.
  • 25 PMI PDUs.
  • PEOPLECERT ITIL 4 Exam Voucher
  • 30-day access to an instructor (via email) for doubt clearing and issue resolution.
  • 100% money back guarantee 

Fill in the form alongside to get up to USD 200 Off on the standard course fee. (Limited time offer)

Upcoming Batches

December 20,21 2019 (Fri,Sat)

Course Outcomes

Skills

Fully grasp the fundamentals and seven principles of ITIL, 4 dimensions of Service Management and Service Value Chain.

Alignment

Our course outline and curriculum is from the current AXELOS requirements for the ITIL 4 Foundation certification examination syllabus.

Outcome

Successfully pass the ITIL 4 Foundation certification in just one sitting.

Our 100% Money Back Guarantee

We offer a no questions asked, 100% money back guarantee to all of our training participants. This guarantee covers you when you are dissatisfied with any aspect of the ITIL® 4 Foundation Training & Certification, and communicate it to us via an email (support@greycampus.com) within 24 hours of the start of the classroom training program. It's that easy!

Course Curriculum

Learning Goals
IT service management
About ITIL 4
The structure and benefits of ITIL 4
LEARNING OBJECTIVES
Introduction
Value Co-creation & Organization
Service Relationships & Value
Module Summary
Introduction
Organizations and people
Information and technology
Partners and suppliers
Value streams and processes
External factors
Module Summary
Introduction
SVS Overview
Opportunity, demand and value
The ITIL guiding principles
Governance
Service value chain(SVC)
Continual improvement
Module Summary
Introduction
General management practices
Service Management practices
Technical management practices
Module Summary

Reviews

Our Training Venue in Dubai

Carlton Tower Hotel
Baniyas Street, Deira Dubai, United Arab Emirates

Dubai is one of the seven emirates that make up the United Arab Emirates (UAE) on the Arabian Peninsula. Dubai is the largest city in the United Arab Emirates. Dubai is one of the leading tourist destinations in the world. Modern sky-scrapers, magnificent architectural buildings, luxurious hotels, and shopping malls invite a million of tourists to the city. Palm Islands, Jumeirah Beach, the Dragon Mart, Dubai Museum, Burj al Arab, and Burj Khalifa are some of the major attractions.