ITIL® 4 Foundation Training & Certification in Dubai

Upgrade your knowledge of IT Service Management through this comprehensive ITIL training and certification examination package in Dubai. The course equips you with the rudimentary understanding of IT-enabled services to get you ready for the ITIL Foundation Certificate Examination.

  • 1-year e-learning access

  • 25 PMI PDUs

  • 100% money-back guarantee

  • 2 days' instructor-led training

  • ITIL 4 exam voucher (validity 6 months)

  • 2 simulated exams

ITIL® 4 Foundation Training & Certification
GreyCampus is a PeopleCert ATO

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What you get

  • 2-day immersive training in Dubai
  • 1-year access to the audio-video lectures, practice questions, 2 simulated exams, and more
  • 25 PMI PDUs
  • PEOPLECERT ITIL 4 Exam Voucher (validity 6 months)
  • 30-day access to an instructor (via email) for doubt clearing and issue resolution
  • 100% money back guarantee 
 

Course Outcomes

Skills

Fully grasp the fundamentals and seven principles of ITIL, 4 dimensions of Service Management and Service Value Chain.

Alignment

Our course outline and curriculum is from the current AXELOS requirements for the ITIL 4 Foundation certification examination syllabus.

Outcome

Successfully pass the ITIL 4 Foundation certification in just one sitting.

Our 100% Money Back Guarantee

We offer a no questions asked, 100% money back guarantee to all of our training participants. This guarantee covers you when you are dissatisfied with any aspect of the ITIL® 4 Foundation Training & Certification, and communicate it to us via an email (support@greycampus.com) within 24 hours of the start of the classroom training program. It's that easy!

Course Curriculum

Learning Goals
IT service management
About ITIL 4
The structure and benefits of ITIL 4
LEARNING OBJECTIVES
Introduction
Value Co-creation & Organization
Service Relationships & Value
Module Summary
Introduction
Organizations and people
Information and technology
Partners and suppliers
Value streams and processes
External factors
Module Summary
Introduction
SVS Overview
Opportunity, demand and value
The ITIL guiding principles
Governance
Service value chain(SVC)
Continual improvement
Module Summary
Introduction
General management practices
Service Management practices
Technical management practices
Module Summary

Reviews

5/5

ratings

based on 1,154 reviews

Overall I had good experience with GreyCampus starting from customer service team who were patiently answering my inquiries and provided information that I need anytime through messaging application. And after I had signed up, Operation Manager Ria had been diligently to walk me through step by step to complete my PMP membership registration and supported the whole registration process. Thanks.

star rating
Trustpilot
Mohammed.siraj

Iam completely satisfied with grey campus. Each and every topic in itil they trained very well. And administration staff is very good. They guide me verywell & cleared all queries. I would suggest those who are want to take itil visit grey campus
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Our Training Venue in Dubai

Carlton Tower Hotel
Baniyas Street, Deira Dubai, United Arab Emirates

Carlton Tower Hotel in Deira, Dubai is 5km far from Dubai airport. The meeting rooms are capable of seating up to 15 people and is equipped with free wifi, A-V equipment, copier, and other administrative services.