ITIL® 4 Foundation Training & Certification in Dubai

Upgrade your knowledge of IT Service Management through this comprehensive ITIL training and certification examination package in Dubai. The course equips you with the rudimentary understanding of IT-enabled services to get you ready for the ITIL Foundation Certificate Examination.

  • Bootcamp (2-day classes)

  • 1-year access to audio-video lectures

  • 2 simulated exams

  • 25 PMI PDUs

  • ITIL 4 exam voucher (validity 6 months)

  • One exam retake attempt

  • 100% money-back guarantee

ITIL® 4 Foundation Training & Certification
GreyCampus is a PeopleCert ATO

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What you get

  • 2-day immersive training
  • 1-year access to the audio-video lectures, practice questions, 2 simulated exams, and more
  • 25 PMI PDUs
  • PeopleCert ITIL 4 Exam Voucher (validity 6 months)
  • One exam retake attempt in the rare event that you fail to clear the certification exam in your first attempt

Upcoming Batches

September 25,26 2020 (09:00 AM - 05:00 PM GST)

October 23,24 2020 (09:00 AM - 05:00 PM GST)

November 27,28 2020 (09:00 AM - 05:00 PM GST)

December 18,19 2020 (09:00 AM - 05:00 PM GST)

Course Outcomes

Skills

Fully grasp the fundamentals and seven principles of ITIL, 4 dimensions of Service Management and Service Value Chain.

Alignment

Our course outline and curriculum is from the current AXELOS requirements for the ITIL 4 Foundation certification examination syllabus.

Outcome

Successfully pass the ITIL 4 Foundation certification in just one sitting.

Our 100% Money Back Guarantee

We offer a no questions asked, 100% money back guarantee to all of our training participants. This guarantee covers you when you are dissatisfied with any aspect of the ITIL® 4 Foundation Training & Certification, and communicate it to us via an email (support@greycampus.com) within 24 hours from the time when the first session of the bootcamp training. It's that easy!

Course Curriculum

Learning Goals
IT service management
About ITIL 4
The structure and benefits of ITIL 4
LEARNING OBJECTIVES
Introduction
Value Co-creation & Organization
Service Relationships & Value
Module Summary
Introduction
Organizations and people
Information and technology
Partners and suppliers
Value streams and processes
External factors
Module Summary
Introduction
SVS Overview
Opportunity, demand and value
The ITIL guiding principles
Governance
Service value chain(SVC)
Continual improvement
Module Summary
Introduction
General management practices
Service Management practices
Technical management practices
Module Summary

Reviews

5/5

ratings

based on 1,154 reviews

Overall I had good experience with GreyCampus starting from customer service team who were patiently answering my inquiries and provided information that I need anytime through messaging application. And after I had signed up, Operation Manager Ria had been diligently to walk me through step by step to complete my PMP membership registration and supported the whole registration process. Thanks.

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Trustpilot
Mohammed.siraj

Iam completely satisfied with grey campus. Each and every topic in itil they trained very well. And administration staff is very good. They guide me verywell & cleared all queries. I would suggest those who are want to take itil visit grey campus
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GreyCampus
Joseph Pichert

I did this strictly on-line without an instructor. Found the material easy to study and comprehend. Liked to different types of learning - presentation, quizzes, tests. Support was extremely responsive when I had a question.
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GreyCampus
Zou Jing

Introduction of whole picture of ITIL is good. Too many knowledge need to learn in only in 2 days.
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GreyCampus
CHOW HING WAH

This training is include mock exam i liked it.
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GreyCampus
CHEN LAN LAN

The like the workshop environment.
star rating
GreyCampus
Lu Yuan

The course content is good.
star rating
GreyCampus
Zhag Hao

New concept can give us a useful framework.
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GreyCampus
Prabhakar Arumugam

The communication of trainer is very good & trainer teaching very good.
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GreyCampus
Prasad DVSV

Training on ITIL V4 which was presented by Mr. Chaitanya was very good/excellent, with 3 days of full day training we doesn't feel bored. He made interactive session.
star rating
GreyCampus
Vijay Patil

Knowledge of the trainer & training material.
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DISCLAIMER

Disclaimer

PMI®, PMBOK®, PMP® and PMI-ACP® are registered marks of the Project Management Institute, Inc.

The Swirl logo™ is a trade mark of AXELOS Limited.

ITIL® is a registered trade mark of AXELOS Limited. Used under license of AXELOS Limited. All rights reserved.

PRINCE2® is a registered trade mark of AXELOS Limited. Used under license of AXELOS Limited. All rights reserved.

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CCNA® is a trademark of Cisco.

Microsoft and MS Project are the registered trademarks of the Microsoft Corporation.

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