ITIL® 4 Foundation Training & Certification in Kuala Lumpur

An immersive exam-prep course that prepares you for the ITIL 4 Foundation exam. This course covers the most recent update (ITIL 4 - February 2019) to the certification exam and is available in multiple learning formats - Online self-learning, Live-online, and Traditional classroom training. Make your learning experience convenient without compromising on the learning outcomes.

  • 25 PMI PDUs

  • 1-year e-learning access

  • 3 simulated exams

  • 2 days' instructor-led training

  • PEOPLECERT ITIL 4 Exam (Optional)

  • 100% money-back guarantee

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What you get

  • 2-day immersive training in Kuala lumpur.
  • 1-year access to the audio-video lectures, practice questions, 2 simulated tests, and more.
  • 25 PMI PDUs.
  • 30-day access to an instructor (via email) for doubt clearing and issue resolution.
  • 100% Money back guarantee 

Course Outcomes

Skills

Understand the 7 Guiding Principles of ITIL, Service Value Chain, and the 4 dimensions of Service management.


Alignment

Our ITIL 4 Foundation course curriculum is aligned to the latest update of AXELOS.

Outcome

Be fully prepared to clear the ITIL 4 Foundation certification exam.

Our 100% Money Back Guarantee

We offer a no questions asked, 100% money back guarantee to all of our training participants. This guarantee covers you when you are dissatisfied with any aspect of the ITIL® 4 Foundation Training & Certification, and communicate it to us via an email (support@greycampus.com) within 24 hours of the start of the classroom training program. It's that easy!

Course Curriculum

IT service management
About ITIL 4
The structure and benefits of ITIL 4
Introduction
Value Co-creation & Organization
Service Relationships & Value
Module Summary
Introduction
Organizations and people
Information and technology
Partners and suppliers
Value streams and processes
External factors
Module Summary
Introduction
SVS Overview
Opportunity, demand and value
The ITIL guiding principles
Governance
Service value chain(SVC)
Continual improvement
Module Summary
Introduction
General management practices
Service Management practices
Technical management practices
Module Summary

Reviews

Our Training Venue in Kuala Lumpur

Aims Business Sdn. Bhd, Block C-3-1, Parklane Commercial Hub, Jalan SS7/26, 47301 Petaling Jaya, Selangor, Malaysia

Aims Business Sdn. Bhd, located in the central business district of Kuala Lumpur, Malaysia. It is South East Asia’s leading carrier-neutral data centre operator. Aims provides medium-sized meeting rooms to conduct business meetings or seminars. The meeting rooms are equipped with projectors, Wi-Fi and many other basic facilities. Learning and concentrating is made easier with convenient facilities.