ITIL® 4 Foundation Training and Certification in Kuala Lumpur

Upgrade your knowledge of IT Service Management through this comprehensive ITIL training and certification examination package in Kuala lumpur. The course equips you with the rudimentary understanding of IT-enabled services to get you ready for the ITIL Foundation Certificate Examination.

  • Bootcamp (2-day classes)

  • 1-year access to audio-video lectures

  • 2 simulated exams

  • 25 PMI PDUs

  • ITIL 4 exam voucher (validity 6 months)

  • One exam retake attempt

  • 100% money-back guarantee

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What you get

  • 2-day immersive training
  • 1-year access to the audio-video lectures, practice questions, 2 simulated exams, and more
  • 25 PMI PDUs
  • PeopleCert ITIL 4 Exam Voucher (validity 6 months)
  • One exam retake attempt in the rare event that you fail to clear the certification exam in your first attempt

Upcoming Batches

November 28,29 2020 (09:00 AM - 05:00 PM MYT)

December 19,20 2020 (09:00 AM - 05:00 PM MYT)

Course Outcomes


Fully grasp the fundamentals and seven principles of ITIL, 4 dimensions of Service Management and Service Value Chain.


Our course outline and curriculum is from the current AXELOS requirements for the ITIL 4 Foundation certification examination syllabus.


Successfully pass the ITIL 4 Foundation certification in just one sitting.

Our 100% Money Back Guarantee

We offer a no questions asked, 100% money back guarantee to all of our training participants. This guarantee covers you when you are dissatisfied with any aspect of the ITIL® 4 Foundation Training and Certification, and communicate it to us via an email ( within 24 hours from the time when the first session of the bootcamp training. It's that easy!

Course Curriculum

Learning goals
IT service management
About ITIL 4
The structure and benefits of ITIL 4
Value Co-creation & Organization
Service Relationships & Value
Module Summary
Organizations and people
Information and technology
Partners and suppliers
Value streams and processes
External factors
Module Summary
SVS Overview
Opportunity, demand and value
The ITIL guiding principles
Service value chain(SVC)
Continual improvement
Module Summary
General management practices
Service Management practices
Technical management practices
Module Summary