ITIL Intermediate Service Transition Training

4k learners

Are you seeking a career in IT Service Operations? Have you completed ITIL-Foundation and planning to upgrade to intermediate and advanced levels? GreyCampus' ITIL Intermediate Service Transition is your next step. GreyCampus is an ATO of PEOPLECERT (Examination Body of ITIL). It offers the best of content to equip the seekers with knowledge in IT Service Transition and enable them to qualify in ITIL-ST Certification Exam conducted by PEOPLECERT.

  • 1 Year Access to A/V lectures

  • Learning Aids

  • 100% Money Back Guarantee**

  • 2 Simulated Exams

  • Bootcamp Training*

USD 790

Group Training

Looking for a personalized training for a group (3 or more participants) at your preferred location?
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GreyCampus is an ITIL Training Organization Accredited by PEOPLECERT on behalf of Axelos

Course Overview

ITIL Intermediate Service Transition course by GreyCampus will impart strong foundational knowledge required to pass the ITIL Service Transition certification exam by Axelos. This certificate carries 3 credits out of 17 to be achieved for the ITIL Intermediate certification.

You will learn processes, practice elements and management techniques that help you build, test and implement IT products and services. Application of ITIL-ST at different stages of Lifecycle Management underpins strategic and operational decisions.

ITIL-ST helps you organize your initial operation for new and revised resources created during the Strategic and Design stages of Lifecycle. While guiding you on techniques for organizing and managing the transition, this certification also covers the management of technical considerations, challenges, and risks.

The techniques of ITIL-ST can help organizations and individuals understand and manage changes to IT services in line with users’ expectations and business strategy.  It plays a key role in flexibly managing changes and delivering improvement to services provided by organizations or programs of work.

*Only for instructor-led classroom and instructor-led live-online training. Number of days may vary as per city
**Check our Cancellation/Rescheduling policy

  • 1-year access to audio-video lectures
  • Course completion certificate
  • 2 simulated exams

Course Outline


This certification helps professionals in successfully managing the performance of their services and products. It also helps in increasing the quality of managing IT Services.


The course is accredited to PEOPLECERT and is in alignment with its curriculum for the certification exam.


The training classes help you gain knowledge and understand the techniques to clear the ITIL-ST Exam.

Introduction Service Transition
Service transition principles
Intro to ST Brief
Change Evaluation
Change Management
Knowledge Management
Release and Deployment
Service Validation and Testing
Transition planning and support
Managing people through service transitions
Organizing for service transition
Technology Considerations
Implementing and improving service transition
Challenges, critical success factors and risks


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Frequently Asked Questions


A. The ITIL-ST module is worth 3 credits out of the minimum 17 credits required to progress to Managing Across the Life Cycles module.

A.  There are 5 Sub modules in 

  • Service Transition
  • Service Operation
  • Service Strategy
  • Service Design
  • Continual Service Improvement

A. ITIL-Intermediate exams are available only in English.

A: ITIL Foundation certification is mandatory to take this intermediate exam

A. If unfortunately you failed the ITIL- examination, you can take part in another examination session, which is subject to a resit fee.

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Expert Instructors

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Professionals Trained

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