GreyCampus provides Online Course on Service Management for Project managers. This is a course for self learners who are aiming high performance in service management. The course will teach how to use IT as a tool for a business change and growth.
GreyCampus offers course on Service Management. After Completing the course on Service Management participants will be able to implement the best practices in IT Service Management. It also helps in using IT as a tool for a business change and growth. The course is closely tied to the ITIL best practices, it also gives an overview of ITIL.
After completing 10 hours of the course participants will get 10 PDUs. GreyCampus is a global Registered Education Provider (R.E.P. ID 3871) of PMI, USA.
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Define Service Design processes
Define Service Transition processes
Define Service Operation processes
Explore Service life-cycle and its phases
Define Continual Service Improvement (CSI) process
A: There is no eligibility criteria to take up the course.
A: PDUs are Professional Development Units which are vital for maintaining Project Management Institute (PMI)-certified credentials. PMI certifications apart from CAPM are a part of Continuing Certification Requirements (CCR) program and they support professional development through education. There are different ways to earn PDUs to maintain credentials. Courses and seminars help to stay up-to-date with project management best practices.
A: There are 6 categories of PDUs. (A,B,C,D,E and F)
A: All PDU E-Certificates will reach participants within 2 business days after the training.