Six Sigma Green & Black Belt Training & Certification Combo in Kuala Lumpur

INTRODUCTION TO SIX SIGMA

• Basics of Sigma
• What is Six Sigma
• Six Sigma Approach
• Six Sigma As A Measure
• Why Six Sigma?
• History of Six Sigma
• Process for Six Sigma – DMAIC
• Structure of Six Sigma Teams
• DMAIC and DMADV
• Normal Distribution Curve or Bell Curve

DEFINE PHASE

• DEFINE Phase: A Snapshot
• Overview
• Project Charter
• Defects Per Million Opportunity (DPMO)
• Voice of the Customer (VoC)
• Critical -To-Quality (CTQ)
• S-I-P-O-C and C-O-P-I-S
• Process Mapping & Flowcharting

MEASURE PHASE

• Overview of the MEASURE phase
• Data Types
• Operational Define on Worksheet for base lining
• Data Collection Plan / Form (DCP / DCF)
• Statistics
• Measurement System Analysis (MSA)
• Process Capability Indices (PCI)

ANALYSE PHASE

• Overview
• Data Analysis – Scope
• Pareto Chart
• Run Chart
• Histogram
• Box Plot
• 5-WHY Analysis
• Hypothesis Testing
• Regression Analysis
• ANOVA

IMPROVE PHASE

• Overview
• Generating creative solution ideas
• Anti-Solution Technique
• Chain Letter Technique
• Assumption Busting Technique
• Tree Diagram
• Failure Modes & Effects Analysis (FMEA)
• Statistical Process Control (SPC)
• Control Charts

CONTROL PHASE

• Overview
• Process Management Charts
• Process Dashboards
• Process Control Plan (PCP)

SUMMARY

• Recap
• Exam Prep

ENTERPRISE-WIDE DEPLOYMENT

ENTERPRISE-WIDE VIEW

• History of continuous improvements
• Value and foundations of six sigma
• Value and foundations of lean
• Integration of lean and six sigma
• Business processes and systems
• Six Sigma and lean applications
• LEADERSHIP
• Enterprise leadership responsibilities
• Organizational roadblocks
• Change management
• Six sigma projects and kaizen events
• Six sigma roles and responsibilities

ORGANIZATIONAL PROCESS MANAGEMENT AND MEASURES

ENTERPRISE-WIDE VIEW

• Impact on Stakeholders
• Critical to x (CTx) Requirements
• Benchmarking
• Business Performance Measures
• Financial Measures

TEAM MANAGEMENT

TEAM FORMATION

TEAM FACILITATION

TEAM DYNAMICS

TIME MANAGEMENT FOR TEAMS

TEAM DECISION MAKING TOOLS

MANAGEMENT AND PLANNING TOOLS

TEAM PERFORMANCE EVALUATION AND REWARD

• Team types and constraints
• Team roles
• Team member selection
• Launching teams
• Team motivation
• Team stages
• Team communication

DEFINE

VOICE OF CUSTOMER

PROJECT CHARTER

PROJECT TRACKING

• Customer identification
• Customer feedback
• Customer requirements
• Problem statement
• Project scope
• Goals and objectives
• Project performance measures

MEASURE

PROCESS CHARACTERISTICS

DATA COLLECTION

MEASUREMENT SYSTEMS

BASIC STATISTICS

PROCESS CAPABILITY

• Input and output variables
• Process flow metrics
• Process analysis tools
• Types of data
• Measurement scales
• Sampling methods
• Collecting data
• Measurement methods
• Measurement system analysis
• Measurement system in the enterprise
• Metrology
• Enterprise leadership responsibilities
• Organizational roadblocks
• Change management
• Six sigma projects and kaizen events
• Six sigma roles and responsibilities
• Basic terms
• Central limit theorem
• Descriptive statistics
• Graphical methods
• Valid statistical conclusions
• PROBABILITY
• Basic concepts
• Commonly used distributions
• Other distributions
• Process capability indices
• Process performance indices
• Short-term and long-term capability
• Process capability for non-normal data
• Process capability for attribute data
• Process capability studies
• Process performance vs. specification

ANALYZE

MEASURING AND MODELING RELATIONSHIPS

BETWEEN VARIABLES

HYPOTHESIS TESTING

FAILURE MODE AND EFFECT ANALYSIS (FMEA)

ADDITIONAL ANALYSIS METHODS

• Correlation coefficient
• Regression
• Multivariate tools
• Multi-vari studies
• Attribute data analysis
• Terminology
• Statistical vs. practical significance
• Sample size
• Point and interval estimates
• Test for means, variances and proportions
• Analysis of variance (ANOVA)
• Goodness-of-fit (chi-square) tests
• Contingency tables
• Non-parametric tests
• Gap analysis
• Root cause analysis
• Waste analysis

IMPROVE

DESIGN OF EXPERIMENTS (DOE)

WASTE ELIMINATION

CYCLE TIME REDUCTION

KAIZEN AND KAIZEN BLITZ

THEORY OF CONSTRAINTS (TOC)

IMPLEMENTATION

RISK ANALYSIS AND MITIGATION

• Terminology
• Design principles
• Planning experiments
• One-factor experiments
• Two-level fractional factorial experiments
• Full-factorial experiments

CONTROL

STATISTICAL PROCESS CONTROL (SPC)

OTHER CONTROL TOOLS

MAINTAIN CONTROLS

SUSTAIN IMPROVEMENTS

• Objectives
• Selection of Variables
• Rational subgrouping
• Control chart selection
• Control chart analysis
• Total productivity maintenance (TPM)
• Visual factory
• Measurement system re-analysis
• Control plan
• Lessons learned
• Training plan deployment
• Documentation
• Ongoing evaluation

DESIGN FOR SIX SIGMA (DFSS) FRAMEWORKS AND METHODOLOGIES

COMMON DFSS METHODOLOGIES

DMADV

DMADOV

DESIGN FOR X (DFX)

ROBUST DESIGN AND PROCESS

SPECIAL DESIGN TOOLS

• Strategic
• Tactical