Many organizations have implemented the following roles in their six sigma programs.
Master Black Belts
Six Sigma Roles and Responsibilities – Black Belts
Six Sigma black belts are most effective in full-time process improvement positions. The term black belt is borrowed from the martial arts, where the black belt is the expert who coaches and trains others as well as demonstrates a mastery of the art.
In a similar way, six sigma black belts are individuals who have studied and demonstrated skill in the implementation of the principles, practices, and techniques of six sigma for maximum cost reduction and profit improvement.
Black belts typically demonstrate their skills through significant financial improvement and customer benefits on multiple projects. Black belts may be utilized as team leaders responsible for measuring, analyzing, improving, and controlling key processes that influence customer satisfaction and/or productivity growth.
Black belts may also operate as internal consultants, working with a number of teams, at once. They may also be utilized as instructors for problem solving and statistics classes. Black belts are encouraged to mentor green belt and black belt candidates. Potential black belts often undertake four weeks of instruction over a three or four-month period.
A set of software packages can be used to aid in the presentation of projects, including Excel or MINITABTM for the statistical portions. Specific elements will differ, but all stress and understanding of variation reduction, training, and project management. Black belts often receive coaching from a master black belt to guide them through projects.
Black belts have the following duties in their company:
Mentor: Have a network of six sigma individuals in the company
Teacher: Train local personnel
Coach: Provide support to personnel on local projects
Identifier: Discover opportunities for improvement
Influencer: Be an advocate of six sigma tools and strategy(Harry,1998)
Six Sigma Roles and Responsibilities – Master Black Belts
Six Sigma master black belts are typically in full-time process improvement positions.
They are, first and foremost, teachers who mentor black belts and review their projects.
Selection criteria for master black belts include both quantitative skills and the ability to teach and mentor.
For master black belt recognition, an individual must be an active black belt who continues to demonstrate skill through significant positive -financial impact and customer benefits on projects.
The ability to teach and mentor is evaluated by reviewing the number and caliber of people they have developed.
Teaching may also be demonstrated in classroom environments.
Six Sigma Roles and Responsibilities – Green Belts