ITIL stands for Information Technology Infrastructure Library which is one of the most popular certification courses among IT professionals. ITIL Foundation is the entry level qualification which gives you a basic knowledge of the key elements, concepts and terminology used in the ITIL service life cycle.
Introduction to ITIL Foundation:
Different versions of ITIL The first version of ITIL® (v1) came out in 1989 The second version of ITIL® (v2) came out in 2000 The third version of ITIL® (v3) came out in 2007.
ITIL 2011 is the latest installment which consists of five volumes. ITIL 2011 includes the entire life cycle process of IT service management as per today’s industrial need. Industrial experts say that ITIL 2011 has proved convenient for service and delivery managers.
ITIL consists of different levels of certifications which focuses on different aspects of the degree and depth of knowledge a person is having. Based on that the levels of certifications are the following:
ITIL Foundation Level
ITIL Intermediate Level
ITIL Expert Level
ITIL Master Level
A minimum of 22 credits are required to achieve an ITIL Expert Level qualification.
Job Opportunities for ITIL Certified:
ITIL certified people can grab very good and respectable jobs such as
Service Manager etc.
A Team Lead (IT)can get a salary of Rs.12,00,000.
Benefits of ITIL:
It reduces the service cost and utilizes the resources more efficiently.
It prevents the redundancy of the work.
It provides better and improved IT services.
It improvises the use of skills and expertise to provide better third party services.
It identifies the potential weak areas and provide proactive measures to improve those areas.