ITIL is an established set of practices. It provides a structured and flexible framework to support IT Service Management. ITIL focuses on supporting IT services for the necessities of the business. Positioning between business strategy and IT is the principle of ITIL. An effective ITSM requires that combination. ITIL is a registered trademark of AXELOS which is available as a chain of five volumes. It addresses processes related to service design and strategy, service operation and transition. These processes ensure continual service improvement.
ITIL offers many certifications based on candidate experience.
The certification for novices is ITIL Foundation.
ITIL Intermediate certification:
It is a set of 4-5 certifications, subject to the path the candidate chooses. Each intermediate certification goes in depth into several parts of ITIL.
Managing a Lifecycle certification is the final challenge before a candidate can move on to ITIL Expert.
ITIL, for several years now, has continued to be the standard framework of ITSM. It helps in managing and adjusting IT Service Management(ITSM) as per requirements. ITIL Service Lifecycle measures the customer requirements and wishes. This is possible only through the continuous development of services.
ITIL came into existence during the 1980s. The then UK government decided to restructure the IT practices in place. It was a set of many books, distributed with each practice in IT Service Management. It was thus called as the library.
ITIL is in association with many IT Service organizations and experts. The ITIL is a non-proprietary framework. Its best practices are not taken from an individual or specific organization. In fact, ITIL represents the practices of various IT professionals and experts.
ITIL is sought-after by many prosperous, successful and big organizations worldwide. Many Fortune 100 organizations have recognized ITIL across various business areas.
Here are 3 reasons why it is important to get an ITIL certification:
1. High-Level Competency Skill-set
ITIL v3 certification has five levels. The different levels exhibit varying degrees of specialization:
Level 1: ITIL Foundation
It is an entry-level certification course. The specialists get acclimatized with the general concepts and elements of ITIL. These elements are used in the ITIL Service Lifecycle and its lifecycle stages. A candidate will gain general knowledge essential for ITIL Services Delivery and support.
Level 2: ITIL Practitioner
The certification was created in 2016. This ITIL Practitioner level emphasizes ways to apply the ITIL framework. This focuses on situations and circumstances in the everyday business life cycle. A candidate gets to know some features of crucial concepts. This covers two major areas– Service Capability and Lifecycle.
Level 3: ITIL Intermediate
The many modules of this level illustrate renewed methods for successful ITSM. It is more exhaustive than the preceding levels. This certification level is a universal industry-wide accepted qualification. This offers you many potential roles in IT.
Modules are classified as either Service Capability or Lifecycle.
The Service Lifecycle modules:
Service Strategy (SS)
Service Design (SD)
Service Transition (ST)
Service Operation (SO)
Continual Service Improvement (CSI)
The Service Capability modules:
Operational Support and Analysis (OSA)
Planning, Protection, and Optimization (PPO)
Release, Control, and Validation (RCV)
Service Offerings and Agreements (SOA)
A candidate can achieve qualification by choosing modules in one category, or by selecting modules in both categories. He/She should have at least two years of related experience, and accredited training is a must.
Level 4: ITIL Expert
Methods and practices at this level need a high-level approach to the ITIL certification. This ITIL certification has a huge knowledge base. It demands value and respect for its best tried and tested practiced.
Level 5: ITIL Master
This level includes comprehensive knowledge of the methods and advanced practices of ITIL. It also covers advanced processes for its associated management processes. You would get placed and achieve the most valuable position in the field of your expertise. All you need to do is finish this certification level.
Accomplishing a certification in any of the five levels or all the levels is of great value. It not only enhances your skills but also helps you arrive at a better understanding of ITIL management. You also learn the implementation processes, using the IT infrastructures and systems. Your acquaintance with ITIL established best practices will make you a better resource. You are likely to show more confidence in your starring role within the organization.
2. Higher and Better Paying Opportunities
ITIL is one of the Techopedia’s main compensating IT certifications. Irrespective of on-site sponsored opportunities, the ITIL v3 certification is worth an investment. This would not only enhance your curriculum vitae but will help you add more value to the business. You will actually receive more rewarding job openings as well. It’s very common for certified ITIL managers and IT techies to earn handsome salaries. The usual pay scale may be well over six figures.
3. Prepared for the Future and Jump into the Job Role You Want
ITIL has rooted itself into the core of enterprise IT. Adverse opinions have come from experts in the industry from time to time. So it’s considered safe to accept that the framework’s acceptance isn’t going to reduce any time soon. AXELOS is ever changing and appraising its courses, keeping pace with time. AXELOS is always shaping ITIL’s established values to manage today’s technology and IT development styles.
Being ITIL certified is the best and safest gamble to stay equipped for the future. The demand for trained and certified ITIL experts in the ITSM related areas is ever growing.
The skill earned gives you an option to choose from a variety of roles within the organization. Professionals with skills in any of the higher-level ITIL courses have clear preferences. Professionals who exhibit good understanding and skill-set are likely to receive well-paid opportunities. Recruiters may choose to take feedback from the certified ITIL professionals. They may have the option to choose their work preferences right away at a good salary.
ITIL is a framework known world-over, it describes the tasks, procedures, and checklists. These are not explicit to any single business. Its key use is to exhibit compliance and to understand the improvements in deliveries of IT.
ITIL is in association with the Information Technology segment. It also talks about conceptions of Service Management. It is in usage in a varied array of industries like auto, health, and education. Many universities have implemented ITIL in their functioning:
University of Wisconsin– Madison
Ohio State University
University of Wisconsin– Milwaukee.
Certification in ITIL is an exceptional way to deliver competent IT staff. This requisite will help build a workable framework for ITSM. If you are a professional considering learning the ITIL framework, the five levels of ITIL certification is a must for you.
If you’re able to prove your understanding of your IT related work, it is worth getting certified. I have spoken to a large number of IT experts and practitioners. I have realized that an ITIL certification is for certain professionals only. It is for those who have laid some determination into getting their certificate. It is not a way to mark a case for their career. Your goal should be attaining knowledge and placing it in practice. Not only to gauge the outcome of your efforts and ‘clearing’ the certification.
Remember, achieving an ITIL certification is just a beginning!
27 FEB 2019RACI Matrix: How does it help Project Managers?
29 OCT 2018IT Service Manager: The Hero of 2020
26 OCT 2018An Ultimate Guide to Control Charts in Six Sigma