Important topics and theories in CAPM
Employees who believe their efforts will lead to effective performance and who expect to be rewarded for their accomplishments will remain productive as rewards meet their expectations.
In arbitration, neutral party hears and resolves a dispute.
Some employees receive special rewards, such as bonus, gain-share, good offices, etc.
There are standard benefits formally given to employees, such as educational benefits, insurance, and profit sharing.
Here are few motivation theories a project manager needs to know:
1. McGregor’s Theory Of X And Y
McGregor believed that all workers fit into one of two groups, X and Y.
Theory X: managers who accept this theory believe that people need to be watched every minute. They believe employees are incapable, avoid responsibility, and avoid work whenever possible.
Theory Y : managers who accept this theory believe that people are willing to work without supervision, and want to achieve. They believe employees can direct their own efforts.
2. Maslow’s Hierarchy Of Needs
Maslow’s pyramid (also called hierarchy of needs) include physiological needs, safety needs, social needs, esteem needs and self-actualization needs.
3. Herzberg’s Theory
Herzberg’s Theory deals with hygiene factors and motivating agents.
Poor hygiene factors may destroy motivation, but improving them, under most circumstances, will not improve motivation. Hygiene factors are not sufficient to motivate people. Examples of hygiene factors are:
Relationships at work
What motivates people is the work itself, including such things as:
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