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The GreyCampus Blog

A dedicated blog for professional certifications across world. GreyCampus provides abundant resources on professional certification like PMP, Six Sigma, ITIL and more.

IT Analytics – Solution that turns ITSM information into insight

Do you know what is the most important organizational aspect of implementing ITSM? Do you know how to optimize the delivery and operation of services? Do you know the objectives of IT Analytics Solution. This article helps you in understanding all these. Go through the article to know about it!

How the Internet of Things (IoT) is driving the future

IoT is an acronym of internet of things.The IoT has the potential to connect millions of “things” to the internet. Do you know the most common use cases for the IoT? Do you know that IoT functions on more advanced techniques and how it differs from internet? Read the article!

Cloud computing and ITSM

In the prevailing scenario cloud computing is the most commonly used word in IT sector. Do you know what is ITSM? Do you know what actually cloud computing is? Do you know about the challenges and opportunities which are provided by the cloud computing for ITSM? Read the article to know about it!

Guide for Successful Project Management Using CMDB

CMDB gives the information about the IT organization working and their structure. Initially , you have to know what are available and capacity managements of CMDB. To know about this and possible benefits of CMDB read the article.

How an ITIL differentiates an Incident and a Problem

The most difficult part of ITIL concept is to understand how it differentiates an incident and a problem . First, you must know what is a problem and what is an incident. Read this article to know “How an ITIL differentiates an Incident and a Problem”.

How to manage Incident , Problem and Change using CMBD

Do you know how CMBD helps in managing various sectors of management ? CMBD is used to enhance incident management and it provides solutions for Problem management. Know more about the uses of CMBD in Configuration and Change Management in this article .

Benefits of CMDB – Guide for Management

Do you know what are the different types of benefits gained by CMBD ? CMBD helps in resolving and analyzing data . Here we have a guide to help you understand more about the advantages of CMBD in different fields of Management.